MOCK EXAM Working as a CCTV Operator in the Private Security Industry

1.

Which of these is an impact of following CCTV operational procedures?

It ensures integrity

It reduces camera patrol times

It increases risks to staff

It reduces the need for training

2.

A CCTV operator performing a routine camera patrol notices that a building appears
to be insecure.
Which of these actions should the CCTV operator take?

Update the fault log

Review previous footage

Inform the supervisor

Begin time lapse recording

3.

What impact does the Code of Practice have on using CCTV?

The code helps to identify who can access the system and how

It helps to ensure staff are all trained on using the equipment

It assists proprietors and owners to record others covertly

The code provides a set of principles that should be followed

4.

What is the purpose of the Information Commissioner’s Data Protection Code of
Practice within the CCTV industry?

To establish the best practice for CCTV operators

To legislate on the employment of CCTV operators

To authorise the use of covert surveillance equipment

To determine how long footage should be retained

5.

What is the main purpose of a CCTV system?

To reduce the number of operators needed

To help with traffic management issues

To assist in close protection assignments

To undertake directed covert surveillance

6.

There is a major incident in the area.
How should the CCTV operator assist the emergency services?

By informing the media

By conducting proactive monitoring

By providing first aid

By creating multiple copies of footage

7.

How should CCTV operators deal with feeling stressed after viewing and dealing with an emotional situation?

Speak with their manager and talk through the options

Take time to reflect on the situation but do not talk to anyone

Take time off work till they feel better and ready to return

Speak with their families and friends who can support

8.

CCTV should be used to prevent and reduce crime and for

recording entry to night clubs

publishing and advertising

collecting data on people

monitoring traffic flow

9.

The police have contacted a CCTV control room and asked for a known suspect to be
tracked through the system.
Which of these roles is responsible for doing this?

CCTV operator

CCTV manager

CCTV owner

CCTV supervisor

10.

What is the importance of keeping rough notes?

To reduce stress levels

To prevent discrimination

To use for evidence

To justify expenditure

11.

How does human rights legislation impact on a CCTV operator’s duties?

They must ensure monitoring is recorded digitally

They must ensure monitoring is done using calibrated cameras

They must ensure monitoring is done using a range of cameras

They must ensure monitoring is necessary

12.

Under the Display Screen Equipment Regulations, CCTV operators must have

yearly refresher training arranged for them

monitors which are bigger than 24 inches

a swivel chair that can rotate 360°

their workplace risk assessed for their own needs

13.

When using CCTV, how does “AFR” operate?

It allows for accurate frame retention

It allows images to be fully recorded

It works by identifying faces

It works by identifying adults

14.

What is a consequence of a CCTV operator breaching confidentiality?

Risk of prosecution

Identification of training needs

Increase in insurance

Reduction of civil claims

15.

A CCTV operator has monitored a violent crime and tells their manager that they are
stressed.
Which of these indicators supports this?

They are being assertive

They are being punctual

They are constantly worrying

They are exercising regularly

16.

How should CCTV operators deal with multiple incidents?

Use staff from other agencies to rotate tasks

Work as a team and recruit volunteers

Use equipment from other organisations

Work as a team and prioritise incidents

17.

How should a CCTV operator assist the Border Agency?

By making a citizen’s arrest

By identifying who to deport

By confiscating identification documents

By monitoring the movement of people

18.

Under the Protection of Freedoms Act, which of these requires authorisation?

To use directed surveillance

To record audio footage

To use overt surveillance

To follow people on foot

19.

Several operators in a CCTV control room appear to be suffering the effects of stress.
Which of these would help them reduce these effects?

Maintaining a positive attitude

Drinking alcoholic beverages

Consuming caffeinated drinks

Adopting a passive attitude

20.

Which of these is a component of a surveillance system?

Touch screen

Printer

Headphones

Dedicated phone lines

21.

Why is it important for a CCTV control room to have dedicated links with third
parties?

It enables communication with other agencies

It reduces court attendances

It assesses compliance with protocols

It identifies operator training needs

22.

What is a key responsibility of the CCTV control room manager?

To remove and store sensitive data

To follow the Home Office guidance

To ensure the organisation operates family friendly procedures

To report all absence from work when it lasts more than 5 days

23.

How can CCTV operatives ensure that they work effectively with other agencies?

By asking for clarification and questioning

By keeping all information confidential

By allowing others to use the equipment

By providing intelligence and information

24.

A CCTV operator employed by a local authority receives a number of requests.
Which of these would be dealt with under freedom of information legislation?

A request to the local authority to delete recordings

A request for additional recordings to be made

A request for the local authority to provide data

A request to correct recorded personal details

25.

A CCTV operator provided information regarding an incident to a newspaper.
Which data protection principle has been breached?

Process data fairly and lawfully

Keep data accurate and up to date

Not keep data longer than necessary

Not disclose data to unauthorised individuals

26.

How does Article 14 of the Human Rights Act impact on the use of CCTV?

By insisting that recordings are only viewed by police

By ensuring that people are not discriminated in any way

By allowing people to view all recordings within a 24-hour period

By using the recordings to ensure the person has the right of a fair trial

27.

Under Display Screen Equipment Regulations, what must employers conduct for
CCTV operators?

Workstation risk assessment

Noise level monitoring

Ventilation assessment

Temperature monitoring

28.

A CCTV operator has targeted a vehicle used in crime.
Which of these methods will confirm the operator has the correct vehicle?

PTZ

Biometrics

Infrared

ANPR

29.

A CCTV operator is asked to target an individual and consults the operational
procedures.
What is the purpose of them doing this?

To reduce the need for incident reporting

To avoid subject access requests

To justify intrusive surveillance

To protect against malpractice claims

30.

What impact does the Data Protection Act have on CCTV operators?

It requires the operator to document in writing any observations

They must store all recordings to prevent unauthorised access

It requires the operator to take 15-minute breaks every hour

They must switch off cameras when children are in open view

31.

Which of these is a non-crime incident?

Theft

Assault

Robbery

Flood

MOCK EXAM for Working as a CCTV Operator in the Private Security Industry Module 2

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