MOCK EXAM Working as a CCTV Operator in the Private Security Industry

1.

A CCTV operator employed by a local authority receives a number of requests.
Which of these would be dealt with under freedom of information legislation?

A request for additional recordings to be made

A request to the local authority to delete recordings

A request to correct recorded personal details

A request for the local authority to provide data

2.

Which of these is a non-crime incident?

Theft

Robbery

Assault

Flood

3.

What is the main purpose of a CCTV system?

To reduce the number of operators needed

To help with traffic management issues

To undertake directed covert surveillance

To assist in close protection assignments

4.

How does human rights legislation impact on a CCTV operator’s duties?

They must ensure monitoring is necessary

They must ensure monitoring is done using a range of cameras

They must ensure monitoring is done using calibrated cameras

They must ensure monitoring is recorded digitally

5.

Which of these is a component of a surveillance system?

Headphones

Dedicated phone lines

Printer

Touch screen

6.

A CCTV operator provided information regarding an incident to a newspaper.
Which data protection principle has been breached?

Not disclose data to unauthorised individuals

Process data fairly and lawfully

Not keep data longer than necessary

Keep data accurate and up to date

7.

How does Article 14 of the Human Rights Act impact on the use of CCTV?

By ensuring that people are not discriminated in any way

By allowing people to view all recordings within a 24-hour period

By insisting that recordings are only viewed by police

By using the recordings to ensure the person has the right of a fair trial

8.

There is a major incident in the area.
How should the CCTV operator assist the emergency services?

By creating multiple copies of footage

By conducting proactive monitoring

By providing first aid

By informing the media

9.

How should a CCTV operator assist the Border Agency?

By monitoring the movement of people

By making a citizen’s arrest

By identifying who to deport

By confiscating identification documents

10.

CCTV should be used to prevent and reduce crime and for

publishing and advertising

monitoring traffic flow

recording entry to night clubs

collecting data on people

11.

A CCTV operator has monitored a violent crime and tells their manager that they are
stressed.
Which of these indicators supports this?

They are exercising regularly

They are being assertive

They are being punctual

They are constantly worrying

12.

What impact does the Code of Practice have on using CCTV?

The code helps to identify who can access the system and how

The code provides a set of principles that should be followed

It helps to ensure staff are all trained on using the equipment

It assists proprietors and owners to record others covertly

13.

A CCTV operator is asked to target an individual and consults the operational
procedures.
What is the purpose of them doing this?

To avoid subject access requests

To reduce the need for incident reporting

To justify intrusive surveillance

To protect against malpractice claims

14.

What is a key responsibility of the CCTV control room manager?

To report all absence from work when it lasts more than 5 days

To follow the Home Office guidance

To ensure the organisation operates family friendly procedures

To remove and store sensitive data

15.

What is a consequence of a CCTV operator breaching confidentiality?

Risk of prosecution

Increase in insurance

Reduction of civil claims

Identification of training needs

16.

Several operators in a CCTV control room appear to be suffering the effects of stress.
Which of these would help them reduce these effects?

Consuming caffeinated drinks

Maintaining a positive attitude

Drinking alcoholic beverages

Adopting a passive attitude

17.

How should CCTV operators deal with feeling stressed after viewing and dealing with an emotional situation?

Take time off work till they feel better and ready to return

Speak with their manager and talk through the options

Take time to reflect on the situation but do not talk to anyone

Speak with their families and friends who can support

18.

What is the purpose of the Information Commissioner’s Data Protection Code of
Practice within the CCTV industry?

To authorise the use of covert surveillance equipment

To establish the best practice for CCTV operators

To determine how long footage should be retained

To legislate on the employment of CCTV operators

19.

A CCTV operator has targeted a vehicle used in crime.
Which of these methods will confirm the operator has the correct vehicle?

ANPR

PTZ

Biometrics

Infrared

20.

When using CCTV, how does “AFR” operate?

It allows images to be fully recorded

It works by identifying faces

It works by identifying adults

It allows for accurate frame retention

21.

Under the Protection of Freedoms Act, which of these requires authorisation?

To follow people on foot

To record audio footage

To use overt surveillance

To use directed surveillance

22.

Which of these is an impact of following CCTV operational procedures?

It reduces camera patrol times

It reduces the need for training

It ensures integrity

It increases risks to staff

23.

Under Display Screen Equipment Regulations, what must employers conduct for
CCTV operators?

Noise level monitoring

Temperature monitoring

Ventilation assessment

Workstation risk assessment

24.

How can CCTV operatives ensure that they work effectively with other agencies?

By allowing others to use the equipment

By asking for clarification and questioning

By providing intelligence and information

By keeping all information confidential

25.

How should CCTV operators deal with multiple incidents?

Work as a team and prioritise incidents

Use equipment from other organisations

Work as a team and recruit volunteers

Use staff from other agencies to rotate tasks

26.

Under the Display Screen Equipment Regulations, CCTV operators must have

monitors which are bigger than 24 inches

a swivel chair that can rotate 360°

their workplace risk assessed for their own needs

yearly refresher training arranged for them

27.

What is the importance of keeping rough notes?

To reduce stress levels

To justify expenditure

To use for evidence

To prevent discrimination

28.

What impact does the Data Protection Act have on CCTV operators?

They must store all recordings to prevent unauthorised access

They must switch off cameras when children are in open view

It requires the operator to take 15-minute breaks every hour

It requires the operator to document in writing any observations

29.

The police have contacted a CCTV control room and asked for a known suspect to be
tracked through the system.
Which of these roles is responsible for doing this?

CCTV supervisor

CCTV manager

CCTV owner

CCTV operator

30.

A CCTV operator performing a routine camera patrol notices that a building appears
to be insecure.
Which of these actions should the CCTV operator take?

Begin time lapse recording

Review previous footage

Inform the supervisor

Update the fault log

31.

Why is it important for a CCTV control room to have dedicated links with third
parties?

It assesses compliance with protocols

It identifies operator training needs

It reduces court attendances

It enables communication with other agencies

MOCK EXAM for Working as a CCTV Operator in the Private Security Industry Module 2

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